Frequently Asked Questions

What is the cost of each session?

Individual Therapy (1 hr) $170

Couples Therapy (1hr) $190

Family Therapy (1.5 hr) $250 per session; $20 additional per person after four participants

Payment can be HSA, Flexible Spending Account, Credit Card, Debit Card, Cash, Check, or Venmo

How do I get started?

Call or Text 585.204.0102 to schedule your 15 minute phone consultation.

You may email info@moderntherapyservices.com

What makes Nicole Crump different from other therapist?

Over my 25+ year career, I intentionally chose roles that allowed me to sit with people in their full spectrum of human experience —- across cultures, life stages, crises, and transitions. I have been present in people’s most honest, raw moments —when people are breaking, rebuilding, adapting, and becoming.

I have seen resilience up close and humanity in its raw forms. This allows me to meet people where they are and help them create genuine emotional connections with themselves, their relationships, and their lives.

Do you accept health insurance?

I am private pay; meaning I am out of network. You can use your HSA or Flexible Spending Account for payment. The reason I have chosen to not accept health insurance is because it gives people a false sense of confidentiality. For health insurance to pay for psychotherapy I have

What issues or concerns does Modern Psychotherapy Services specialize in?

I work with Individuals, Couples and Family’s navigating a wide range of concerns Including but not limited to:

  • Anxiety

  • Depression

  • Life Transitions

  • Infidelity

  • Complex trauma

  • Emotional burnout/Emotional overwhelm

  • Relationship challenges

  • Communication issues

  • Sexual intimacy concern

Do you work with specific populations?

I work primarily with adults and young adults from diverse backgrounds and life stages. My practice is inclusive and affirming. I strive to provide a space where people feel respected, understood, and safe being themselves.

If you or your partner have specific questions about whether I may be a good fit for your needs, please reach out through email, text, or phone call.

What happens if we don’t feel like a good fit?

The relationship between the therapist and client(s) is extremely important. In fact, that is a critical element for your therapeutic journey. We discuss intimate moments that you may not even tell your best friend. You must feel comfortable with the therapist you choose to open up to, process with, and explore your life experiences with.

My goal is always for you to receive the support you need. Even if that means helping you find another clinician who may be a better match. These conversations are handled with care and respect.

If at any point it feels like I am not a good fit, please let me know. Even these conversations are apart of your growth.

How do you tailor therapy to each person and/or relationship?

There is no one size fits all approach to therapy. I take the time to understand each person’s history, concerns, strengths, and goals. I adapt the work according to each individual and/or couple.

Some people benefit from insight and reflection. Others from learning new strategies to cope or communicate. Many benefit from a combination of processing, skill building, and guided insight. Either way, I collaborate with you to create an environment and pace that feels manageable.

What if therapy brings up strong emotions?

Strong emotions are normal in therapy. We work through them during the session or at the next session. I also offer support in between sessions when needed.

In couples therapy, we slow down so your partner can understand what you feel and how it affects you. You’ll get a chance to connect emotionally. I will guide both of you in learning how to be emotionally present for each other.

Individual therapy helps you explore your feelings, unmet needs, relationship problems, and long-standing unhealthy patterns that make you feel stuck and unhappy. It also helps you see the internal barriers you’ve created whether conscious or not that block real change.

Therapy is not about overwhelming you are pushing you beyond what feels manageable. We work at a pace that respects your capacity, with attention to safety and care.

How will I know if therapy is working for me?

Progress in therapy can look different for each person and couple.

Some signs include (but aren’t limited to):

  • Greater self-awareness

  • Being able to clearly state your needs and wants to your partner

  • Feeling emotionally close to others

  • Higher self-esteem

  • Less anxiety

  • New, healthier ways of handling challenges

  • Feeling more aligned and grounded in life

  • Less tension in your relationship

What if I don’t know what to talk about?

That’s very common and completely okay. You don’t have to have the “right” words or a clear agenda.

Part of my role is to help guide the conversation and gently explore what’s internally happening whether that be for individual therapy or couples therapy. Sometimes what feels unclear or hard to articulate becomes the meaningful starting points for our work together.

What can I expect in therapy sessions? Do we just talk, or is there structure to the work?

Therapy is a collaborative and thoughtful process. Sessions involve conversation, reflection, and exploration. But they are not unstructured or random. Together we will focus on what feels most important to you. While also working towards clarity, insight, and meaningful change.

At times sessions may feel more open and reflective. At other times they may be more focused or skill based. The structure evolves based on clients needs, goals, and where they are in the process.